Legal Documents

X89 Terms and Conditions — Please read before use

Please read all the following terms and conditions carefully before using the x89 platform. These terms form a legally binding agreement between you and x89.

Last updated: January 2026
Terms & Conditions Key Points

Get a quick overview of the most important points before diving into the full terms.

18+ Age Requirement

Only individuals aged 18 or above may register and play on x89. Accounts will remain restricted until age verification is completed.

One Account Policy

Each person may open one account only. If multiple accounts are created, all accounts will be closed and any funds held will be forfeited.

Bonus Terms

All bonuses are subject to specific wagering requirements. Please read the relevant promotion's terms carefully before claiming any bonus.

Payment Policy

KYC verification is mandatory before withdrawals. Withdrawal requests are generally processed within 1-5 business days.

Fraud Prohibited

Any form of fraud, system hacking, or dishonest conduct is strictly forbidden. Accounts found engaging in such activity will be permanently closed.

Responsible Gaming

X89 offers self-exclusion, deposit limits, and cooling-off periods to support responsible gaming.

Section 01

General Introduction & Eligibility

X89 (hereinafter referred to as the "Platform" or "we") x89.wine and by using the associated mobile application, you are deemed to have fully agreed to these terms and conditions. These terms constitute a legally binding agreement between you and x89.

If you Terms and ConditionsIf you do not agree, please refrain from using the platform. x89 reserves the right to update these Terms & Conditions at any time, and changes take effect as soon as they are published.

These terms and conditions are governed by the applicable laws and regulations of Bangladesh. Any disputes shall fall under the jurisdiction of the courts of Bangladesh.

By accessing the platform, you confirm that you have read and agreed to all of these Terms & Conditions.
Section 02

Account Registration & Verification

To register with x89, you must provide accurate and complete personal information. Providing false or incomplete information may result in account termination and forfeiture of any deposited funds.

Each individual is entitled to only One account you may create. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.

After registration, x89 may request the following verification documents at any time:

  • Scanned copy of National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of Payment Method Ownership
  • Selfie or live verification (if required)

Withdrawals will not be processed until KYC (Know Your Customer) verification is complete. This is part of x89's security and compliance policy.

It is your responsibility to keep your account password confidential. If you notice any unauthorized access to your account, please notify our support team immediately.
Section 03

Age & Eligibility Requirements

To use the x89 platform, you must 18 years of age or older Users must be of legal age. This platform is strictly prohibited for minors.

X89 may request proof of age at any time. If a minor is found to be using an account, that account will be closed immediately and all deposited funds will be forfeited.

The following individuals are also not eligible to use x89:

  • Residents of countries or regions where online gaming is prohibited by law
  • X89 employees or their immediate family members
  • Users whose accounts have been previously suspended or banned
  • Individuals enrolled in a self-exclusion program
Keeping minors away from gaming is also the responsibility of adult members. Please take precautions when using your account on a shared family device.
Section 04

Deposit, Withdrawal & Payment Policy

X89 currently supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. Deposits are generally instant, and withdrawals are processed within 1-5 business days.

The following conditions apply to withdrawals:

  • Minimum withdrawal amount: BDT 500
  • Maximum single withdrawal limit: BDT 50,000 per day
  • KYC verification must be completed before withdrawals can be made
  • Withdrawals must be made using the same method used for the deposit
  • Wagering requirements must be completed before any bonus funds can be withdrawn

X89 does not cover bank transfer fees. Any charges imposed by third-party payment gateways are the responsibility of the user.

If a suspicious transaction is detected, x89 reserves the right to temporarily hold withdrawals and request additional verification.
Section 05

Bonus & Promotion Terms

X89 regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms and conditions that must be met.

General bonus terms and conditions:

  • The welcome bonus is for new members only and applies once on the first deposit
  • With the bonus Wagering Requirement applies (typically 20x–35x)
  • Bonus funds cannot be withdrawn until the wagering requirement has been met
  • If wagering requirements are not completed within 30 days of receiving a bonus, the bonus will be forfeited
  • Some games do not contribute to bonus wagering, or contribute only partially
  • Multiple bonuses cannot be used simultaneously unless stated otherwise in the promotion

X89 reserves the right to modify or discontinue any promotion at any time. If bonus abuse is suspected, the account in question may be temporarily suspended pending investigation.

If multiple accounts are created to exploit bonuses or any other form of abuse is detected, all associated accounts will be permanently closed.
Section 06

Betting & Gaming Rules

All bets placed on x89 are considered final. Once a bet is confirmed, it generally cannot be changed or cancelled, though exceptions may apply in certain specific cases.

For Sports Betting:

  • If an event is cancelled, the wagered amount will be refunded
  • If an event is postponed, the bet will remain valid for the rescheduled date
  • If a technical error affects any bet, x89 reserves the right to make the final determination
  • Odds in live betting may change at any time

For casino and bingo games:

  • Certified RNG used across all games
  • For incomplete rounds caused by technical errors, x89's decision is final
  • Game rules are detailed on each game page
Section 07

Prohibited Activities

The following activities are strictly prohibited on the x89 platform. Violations will result in permanent account closure and may lead to legal action:

  • Money laundering or any form of illegal financial transactions
  • Placing bets using software, bots, or automated methods
  • Exploiting system vulnerabilities or bugs
  • Abusing bonuses by creating multiple accounts
  • Unauthorized access to another user's account
  • Threats, harassment, or abusive behavior
  • Spreading false information about x89
If suspicious activity is detected, x89 may launch an investigation and suspend the account without prior notice.
Section 08

Privacy & Data Protection

X89 takes the protection of your personal information very seriously. Our Privacy Policy is published separately and shall be considered part of these terms and conditions.

Key points regarding the collection, use, and protection of your information:

  • Your information is used solely for the purpose of providing our services
  • Your information is never sold to third parties
  • Information may be shared in response to lawful requests from law enforcement agencies
  • All data is secured with 256-bit SSL encryption
Section 09

Responsible Gaming Policy

X89 believes gaming is a form of entertainment, not a source of income. We encourage every user to play responsibly. Our Responsible Gaming Further details are available on the page.

  • Deposit Limits — Set your daily, weekly, or monthly deposit limit
  • Self-Exclusion — Take a break for a set period of time
  • Cooling-Off Period — Temporarily Pause Your Account
  • Gaming History — Track Your Spending

If you feel that gaming is having a negative impact on your life or someone you know, please reach out to our support team.

Section 10

Account Closure & Termination

You may request to close your account at any time. Any pending withdrawals will be processed before the request is finalized.

X89 may close or suspend an account under the following circumstances:

  • Breach of these terms and conditions
  • Suspected fraud or deception
  • KYC Verification Failure
  • Extended account inactivity (12 months)
  • Court or Government Order
Section 11

Liability Limitations

X89 is not liable for any losses caused by technical errors, server downtime, internet disruptions, or any other external factors. While we strive to maintain maximum uptime, 100% uninterrupted service cannot be guaranteed.

X89's liability shall under no circumstances exceed the total amount of funds held in the relevant user's account.

All gaming decisions are entirely your own. x89 only provides the platform and is not responsible for any financial or emotional harm arising from gaming.
Section 12

Right to Amend Terms

X89 reserves the right to modify this Terms and Conditions reserves the right to partially or fully amend these terms. Notice will be posted on the platform before any changes take effect.

Continued use of the platform after updated terms are published will be considered acceptance of those changes. We recommend checking this page regularly.

For any questions regarding the Terms & Conditions, please contact our support team. We're available 24/7.
Frequently Asked FAQ

Answers to the most frequently asked questions about our Terms & Conditions.

Yes, all of x89's terms and conditions are written in Bengali so users in Bangladesh can easily understand them. If anything is unclear, please reach out to our Bengali-speaking support team.

A wagering requirement means the bonus funds must be wagered a specified number of times before a withdrawal can be made. For example, a 20x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 20,000 in bets.

Yes, you can request to close your account at any time through our support team. Any pending withdrawals will be processed before the request is finalized.

Yes, we will post a notice on the platform whenever significant changes are made to the terms and conditions. However, we recommend visiting this page regularly to stay informed.

KYC verification is typically completed within 24–72 hours of submitting the required documents. Complex cases may take longer. You will be notified by email or app notification once verification is complete.
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